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How the Doctoronline process works
How the Doctoronline process works

How the Doctoronline process works

Your guide to using Doctoronline

Get treated without the inconvenience of waiting rooms. How does Doctoronline work? 

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    1. Learn about your health and possible treatments

    Explore reliable, up-to-date information thoroughly reviewed by healthcare professionals.

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    2. Consult a doctor online

    Complete a medical questionnaire and request your treatment, which will be reviewed by an experienced doctor.

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    3. Get medical advice

    If suitable, the doctor will issue a prescription for your treatment. 

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    4. Swift and secure delivery

    Your prescription will be sent to an affiliated partner pharmacy, which will coordinate the shipment of your medication. Only original, registered medications are supplied. 

We believe you have the right to make your own decisions about your health. That is why we offer you the opportunity to consult a licensed and registered doctor when you have complaints or treatment needs. We also work with doctors to provide up-to-date information on medical issues and treatment options, helping you to stay fit and healthy.

Any further questions?

For support, simply contact our customer service via the after-care link in ‘My Environment’ or use our chat function. 

In your confirmation email, you can easily verify the name and official registration details of your prescribing doctor, along with the regulatory authority in the EU country where the doctor is registered. 

Want to know more?

  • We believe in self-health management

    We’re committed to accessible healthcare because you should be in charge of your own health. At Doctoronline, we make it easy for you to access quality healthcare, empowering you to make choices that best suit your needs.

  • Affiliated doctors

    Our network includes a diverse range of affiliated doctors, each bringing expertise from various medical fields. These professionals work with us to provide guidance and help ensure that our services meet the highest standards of care. Each doctor is carefully selected to uphold the quality and integrity of our platform.

  • Our Medical Advisory Board

    We have an independent Medical Advisory Board, made up of experienced doctors and pharmacists. This team oversees all medical processes on our platform, ensuring both quality and safety in every service.